What Call Support Is Included in Every Service HereUpdated 7 days ago
Every service includes as many calls as the work genuinely needs. I do not put a fixed limit on calls during an active service and I never charge extra for additional time needed to get the work right.
The minimum across every service is three touchpoints. A discovery call before work begins. A clarity call during the work if either of us needs to align. A delivery call at the end to review everything together.
In practice the number of calls adjusts naturally:
- A complete store setup involves more back and forth than a single product page
- A full tracking setup needs more verification than a content service
- Complex services with more moving parts naturally need more contact
What I never do is rush a service to fit an artificial call limit. Some services are complete after two calls. Others need five or six. The work takes as long as it genuinely needs to — and the calls needed to get it right are always included.
What matters to me is that the outcome is right. Not that it was reached within a predetermined number of contacts.