What Does the WhatsApp Business Setup Service IncludeUpdated 7 days ago

The WhatsApp Business Setup and Order Automation service builds the complete technical infrastructure for WhatsApp as a business communication channel — connecting the WhatsApp Business API to the store and configuring the four automated order messages that keep buyers informed from purchase to delivery.

Here is what the service covers:

WhatsApp Business API connection — the account created, configured and connected to a verified phone number dedicated to business use.

Meta Business Verification — the verification process completed with Meta so the account can send messages at scale rather than being limited to a small number of contacts.

Opt-in mechanism — a WhatsApp opt-in widget added at the Shopify checkout so every buyer who consents gets added to the business messaging contact list automatically.

The four automated order messages configured and tested:

• Order Confirmation — sent immediately after a successful purchase
• Shipping Notification — sent when the order is dispatched with a tracking reference
• Out for Delivery — sent when the courier marks the order as out for delivery
• Delivery Confirmation — sent when the order is marked as delivered

Template submission and approval — all four message templates submitted to Meta and approved before any message is sent to a real buyer.

The service closes with every message tested end-to-end — from trigger event in Shopify to WhatsApp message delivered to a real phone number.