What Happens During the Shopify Store Handover CallUpdated 6 days ago

The store handover call is the final step of every store setup service. It is the moment where everything built gets reviewed together, your questions get answered and the store officially transfers to your ownership and control.

The handover call is a shared walkthrough — not a presentation. We go through the store together from the buyer's perspective, from the homepage through to a completed test order.

During the handover call we cover:

• A live walk through every page and every key feature of the store
• How to add new products, update existing ones and manage inventory
• How to process orders and handle fulfilment from the Shopify admin
• How to make common edits — updating text, changing images, editing pages

Nothing gets handed over with a known issue still present. If anything comes up during the walkthrough that needs fixing, it gets fixed before the call ends — not promised for later.

After the call I share a handover document covering everything we went through. It is written in plain language so you can come back to it whenever you need a reminder of how something works, without having to contact me for every small question about managing the store going forward.