What Happens if Something Goes Wrong After HandoverUpdated 6 days ago

If something goes wrong after a service is handed over, reach out to me immediately at [email protected] or reply to any email from our service.

I take post-handover issues seriously. The handover call is designed to catch problems before they reach you — but sometimes things surface only after a service goes live and real traffic or real orders interact with it.

Here is how I handle post-handover issues:

If the issue relates directly to a deliverable on the service page, I fix it. No charge, no debate about whether it falls within scope. If I built it and it is not working as described, I fix it.

If the issue relates to something outside the service scope:

• I will tell you honestly what I think is causing it
• I will point you toward the right service if one exists for it
• I will not pretend it is not my concern just because it was not on the service page

The goal is always your consistent and sustainable sales. A problem that blocks that goal matters to me whether or not it sits neatly within a service boundary.