The Solid Guide logo
The Solid Guide logo

All articles

Why Is My Current Store Tracking Probably Broken Right NowUpdated 5 days ago

Most Shopify stores have broken tracking — and the founder almost never knows because the store functions perfectly from the inside regardless of whether the analytics data reaching the platforms is accurate.

Why tracking is probably broken on most stores right now:

GA4 migration issues — GA4 replaced Universal Analytics in 2023. Many stores that were tracking before the migration did not carry their ecommerce configuration across correctly — leaving a GA4 property that receives some events but has no revenue data and no conversion goals set up.

Multiple apps conflicting — most Shopify stores accumulate several marketing apps over time. Each app often adds its own tracking code. Multiple conflicting scripts cause purchase events to fire multiple times, inflating conversion data and causing ad algorithms to optimize based on inaccurate numbers.

iOS 14 and browser privacy changes — browser-side JavaScript tracking has been losing accuracy since Apple introduced tracking restrictions. A store without server-side tracking is missing a meaningful percentage of real purchases in its ad platform data.

No UTM parameters on campaigns:

  • Ad and email traffic without UTM parameters shows as direct in GA4
  • Revenue from those campaigns disappears into an unattributed bucket
  • The store cannot see which channels are actually producing sales

No event testing — most founders assume tracking is working because numbers appear in dashboards, without ever verifying the data is accurate.

Was this article helpful?
Yes
No